(219) 799-2101

About Mi Tech Guy

Founded in 2005, Mi Tech Guy, Inc. provides a full range of IT services to small and mid-size companies across the Greater Chicago area and Northwest Indiana. We bring more than 35 years of combined experience and a proven process built on Complete System Analysis. Every solution we design is based on real business needs, not one-size-fits-all packages.

Remote Monitoring and Management (RMM) 24x7x365

Our RMM service is built for Windows-based servers and workstations. Your systems are monitored around the clock to detect issues before they disrupt your business. RMM Includes
  • Anti-virus protection
  • Anti-spyware protection
  • Event log alert monitoring
  • Windows patches
  • Security updates for Adobe Reader, Flash Player, Air, Java,
  • and all major browsers

Off-Site Backup and Disaster Recovery

Our Off-Site Backup Service adds a second layer of protection to your existing backups. This “backup to your backup” runs automatically at night while your business is closed. Data is transferred securely to off-site servers using military-grade encryption, stored in world-class data centers, and protected by strict security policies. Your files stay safe even if disaster strikes your office.

Computer Hardware Maintenance

We provide on-site system hardware maintenance for Windows 7, 10, and 11; Windows Server 2012, 2016, and 2019; Intel and AMD workstations; printers; network equipment; PCs; and notebooks.

Standard Maintenance Contract

  • All non-consumable parts and labor
  • Restoration of the latest system backup after server disk failure
  • Periodic preventive maintenance on servers

Remote and On-Site Network Administration

We support Windows Server 2012, 2016, and 2019 for both MIS teams and general office staff.

Services

  • User administration
  • File and print services
  • Virus signature verification
  • Backup procedure verification
  • Initial user training
  • Operating system administration
  • Patches and service packs
  • Log file monitoring

Internet Access and Security

We help businesses get online and stay protected.

Our Internet Services

  • Routers, modems, CSU/DSU, and access devices
  • Firewalls and network security
  • E-mail servers and software
  • Internet administration and support

Cabling and Complete Office Infrastructure

We install Category 5, Category 6, shielded twisted-pair, and fiber-optic cabling. We design and install EIA racks, modular switching, patch panels, wall plates, shelves, and patch cords to keep your office clean, organized, and reliable. Modular switching allows any device to connect to any port on any system.

New Equipment Sales and System Integration

We are a Lenovo System Partner. Our systems are configured for peak performance and reliability. If you like your current software, keep it. We support existing software and service all hardware components we sell. Our customers make one call for hardware, operating system, or peripheral support.

Build Strong, Secure Business Technology

Take control of your systems with professional computer and network management that protects your data, supports your team, and keeps your business running smoothly every day. If you have questions, don’t hesitate to contact us today.